1. Terms & Conditions (AGB)

1. Scope
These Terms & Conditions (T&Cs) apply to all purchases made through the online shop of Petit Coco by Carina Porot, Hohestrasse 61, 8702 Zollikon, Switzerland.

2. Conclusion of Contract
The presentation of products in our online shop does not constitute a legally binding offer but an invitation to place an order. By clicking “order” the customer submits a binding order. An order confirmation is sent automatically. The purchase contract is concluded upon our confirmation or shipment of the goods.

3. Prices & Shipping Costs
All prices are in CHF (Swiss Francs), inclusive of VAT (if applicable). Shipping costs are displayed separately during checkout.

4. Payment
We accept the payment methods indicated at checkout (e.g. credit card, PayPal, TWINT).

5. Delivery
Orders are shipped to the delivery address provided by the customer. Delivery times may vary; estimated delivery times are shown at checkout.

6. Returns & Exchanges
Items can be returned within 14 days of receipt, provided they are unworn, unwashed, and in original packaging. Return shipping costs are borne by the customer unless the product is defective. Refunds are issued after inspection of the returned goods.

7. Liability
We are not liable for slight differences in color, size, or material from product images. Our liability is limited to intent and gross negligence.

8. Intellectual Property
All content (images, text, designs) on this website is the property of Petit Coco and may not be used without prior written consent.

9. Governing Law & Jurisdiction
Swiss law applies. The place of jurisdiction is Zollikon, Switzerland.

2. Imprint (Impressum)

Petit Coco
Hohestrasse 61
8702 Zollikon
Switzerland

Legal form: Sole proprietorship (Einzelunternehmen)
UID / VAT: CHE-147.681.979

📧 Email: hello@petitcoco.ch

3. Privacy Policy

1. Responsible Entity
Petit Coco by Carina Porot
Hohestrasse 61, 8702 Zollikon, Switzerland
hello@petitcoco.ch

2. Data Collection
We collect personal data (name, address, email, payment details) necessary for order processing.

3. Use of Data

  • To process and deliver your order

  • To communicate with you (order updates, support)

  • For marketing purposes (if you subscribed to our newsletter)

4. Data Sharing
We only share data with service providers required for order fulfillment:

  • Payment providers (e.g. Stripe, PayPal)

  • Shipping services (e.g. Swiss Post)

  • IT/hosting providers

5. Cookies & Analytics
We use cookies to improve website functionality. If Google Analytics or similar is used, we inform users accordingly.

6. Rights of Users
Customers have the right to request access, correction, or deletion of their data at any time. Please contact hello@petitcoco.ch.

7. Data Storage
We store data only as long as necessary for business or legal obligations.

8. Governing Law
This privacy policy is subject to Swiss data protection law (nFADP). If customers are in the EU, GDPR also applies.