Privacy Policy

We take the protection of your personal data seriously. This privacy policy explains how Petit Coco collects, uses, and protects your data.

1. Responsible Entity

Petit Coco
Höhestrasse 61, 8702 Zollikon, Switzerland
hello@petitcoco.ch

2. What Data We Collect

Personal details (name, address, email, phone number)
Order and payment details
Technical data (cookies, IP address, browser information)

3. How We Use Your Data

To process and deliver your orders
To communicate with you regarding your purchase
To manage returns and customer service
To send newsletters (only if you opted in)

4. Data Sharing

We only share your data with third parties necessary for our business:

Payment providers (e.g. Stripe, PayPal, TWINT)
Shipping companies (e.g. Swiss Post)
IT and hosting providers

We do not sell your data to third parties.

5. Cookies & Analytics

Our website uses cookies to ensure a smooth shopping experience. If we use analytics tools (e.g. Google Analytics), we may collect anonymized usage data to improve our shop.

6. Your Rights

You have the right to:

Access your stored data
Correct or delete your data
Withdraw consent to data use (e.g. newsletter)

To exercise your rights, contact us at: hello@petitcoco.ch

7. Data Security

We take technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

8. Legal Basis

This privacy policy complies with Swiss data protection law (nFADP). If you are an EU customer, GDPR also applies.

Last updated: March 2026